FAQ

Are you a trading company or manufacturer/factory?

We are a professional manufacturer with more than 10 years experience on MacBook batteries R&D,producing,sales and service.

Welcome to visit our factory!

How do you ensure the products quality?

We use high capacity Grade A cells,every battery cell is strictly tested and inspected from the raw material incoming process till the final packaging.

Each battery pack is perfectly matched, 100% compatible and are guaranteed to meet or exceed the original specifications.

Every single battery pack is 100% aging cycle tested and installation tested before shipment.

We are confidently to offer a one year quality warranty for all of our products.

Do you accept sample order?

We leave an easy access for better help all of our customers to test the products quality and performance,

so we do not have any MOQ requirements for sample order.

What is the average lead time?

within 3 working days for sample order; 1 to 2 weeks depends on quantity for bulk order.

What's your payment terms?

We accept payments via T/T, WU, Paypal and Alibaba Trade Assurance.
Full payment before production for all orders which amount less than 10,000.00usd.
We accept 30% desposit to start production and 70% balance before shipping for all orders which amount more than 10,000.00usd.

How do you ship the goods?

We usually ship the order via international express such as DHL,UPS,TNT, or by air cargo and by sea.
we will choose the most economic and safest shipping method, your own forwarders are also highly welcomed.

How about the shipping cost?

The shipping cost is depends on the weight of the shipment and the shipping method you choose.
Express is the quickest but also most expensive way.
By sea is the best solution for large orders normally.
The acurate shipping cost will be offered after recieved your order details.
Please contact us for further information.